Severe bleeding
Apply direct pressure to control the bleeding as quickly as possible.
Chest and abdomen injuries
Help the person to lie down in a comfortable position and monitor them closely.
Amputation
Stop the bleeding and preserve the amputated body part as much as possible.
Dental avulsion
Store the tooth temporarily (e.g., in Hank’s balanced salt solution, cling film, or cow’s milk) and advise the person to seek help from a dentist as soon as possible.
Cuts and grazes
Clean the wound and cover it to increase healing and reduce the risk of infection.
Blister
Keep the blister clean and covered to prevent infection.
Burns
Cool the burn with running water for at least 10 minutes, ideally 20 minutes.
Fractures, sprains and strains
Keep the injury still to reduce pain.
Flash eye
Protect the eyes and let them rest.
Spinal injury
Help the person to keep as still as possible to prevent further damage to their spine.
Acute lower back pain
Help the person take the recommended dose of painkiller or apply heat wrap therapy to relieve back pain.
Head injury
Remove the person from their activity and observe them for signs of a concussion or other brain injury.
Aquatic animal injuries
Remove any stinging cells from the skin and apply heat to the injury to reduce pain.
Mammal bites
Clean the bite wound by rinsing it with clean water as quickly as possible to minimise the risk of infection.
Insect bites or stings
Remove the stinger or insect from the person to prevent the further spread of venom or disease.
Snakebites
Help the person keep as still as possible to slow the spread of the venom.
Poisoning
Quickly try to identify the poison, the amount and when (or how long) the person was exposed to it.
First aid guidelines sections
Explore the guidelines
Published: 15 February 2021

First aid
Explore the first aid recommendations for more than 50 common illnesses and injuries. You’ll also find techniques for first aid providers and educators on topics such as assessing the scene and good hand hygiene.

First aid education
Choose from a selection of some common first aid education contexts and modalities. There are also some education strategy essentials to provide the theory behind our education approach.

About the guidelines
Here you can find out about the process for developing these Guidelines, and access some tools to help you implement them locally.